I haven't seen MsShapen break the rules. But he/she was constantly telling others what to do. With him/her, it generally is my way or the highway. He/she needs to learn that not everyone is perfect, nor will everybody do what you say just because you say it.
I know he/she is only asking for little things, like "please drive me" and "get in," but the tone that MsShapen is using is very angry and does get annoying after a while.