Hey Destruct,
Thanks for your suggestion, and sorry it took so long for someone to respond.
We had something similar to this on our old website, but it was pretty much disused. The problem with a shout box or something along those lines is that, as far I know (I have very little experience with shout boxes, so correct me if I'm wrong), they cannot be adminned for inappropriate content. So if someone came along and dropped some profanity in there, we would be forced to take it down.
Also, BFMs are more likely to visit the forum than the main website, so you'd be better off making a forum post to notify of problems in a server than using a chat room/shout box on the main page.
I would suggest simply adding more BFMs to your Xfire. We have a list available
<here>, just try adding all the BFMs you race with most. Feel free to add me as well if you haven't already, my username is "hlao".
If you have any further questions, or another officer wants to add something more to this, feel free to post.
Thanks,
Hlao