That's kind of a two-parter, and you're getting into the details we only wanted to bore the admins with (keep it simple for the guests). But you asked for it!
I've highlighted the simple answers to your questions.The reason we've put this policy in place is so that we can identify and address players in game.
It's always been that, if we can't get their attention with the chat "warnings", the next step is to kick - can't miss that. We want to give everyone a chance to learn the rules and we have to use the chat feature quite a bit for this. If New001 isn't reading the chat, there's not much we can do but get his attention some other way.
If d(o_0)b is doing something wrong, it would take a while to type his name like that, finding the characters. Most names get shortened, but that is a name that can't be shortened. "face" doesn't do it justice and db or o0 or "symbols" isn't clear enough either, we can't be sure he knows we're talking to him. It wouldn't be fair for three different admins to call him three different things ( face, o0, d(o ) then kick him when he doesn't reply.
So anyway, we need something we can type out. We'll use $n@ke as the example.
Just like we can't expect the admins to take the time to find all the characters for d(o_0)b, we won't have them looking for the $#@! ones either. The point of making it a "real" name is so that we can type it quickly and we all call him the same thing. In this case, we'd call the player "snake". This is the best we can reasonably be expected to do when addressing a guest with special characters in their name. It's not
wrong for the admin to spell it out ($n@ke) but it's not required.
They should definitely be prepared to respond to "snake". $n@ke is obviously pronounced "snake" and it's a name they intentionally chose and carefully typed out (as opposed to ahmdfjdakl). Admins switching between "snake" and $n@ke shouldn't throw poor $n@ke off too much.I've honestly never had a problem getting a $n@ke-like person recognizing that I'm talking to them when I call them "snake". If they're missing it when we call them "snake", they're probably not reading the chat or missing it if the chat is scrolling quickly.
And the second part of your question, regarding players with special characters acting up:
The players with lots of alt-codes (characters not available on most keyboards), as long as they have a name we can "pronounce" (type or say in our voice chat), we can take care of them. Some with lots of alt-codes will misbehave, just like New001 will misbehave. They're both easy enough to find and quick to deal with.It's the players with names like jfdaojfdoa or one letter/symbol, the ones who don't care enough to come up with a real word and are just filling in the Name field, are the ones who are more likely to cause trouble. And with a name like fjdkoafjd, we have a hard time "catching" (identifying and addressing) them. The face people are probably just being too creative with the Name field, not a trouble maker, but we need to be as consistent as possible without going crazy with it. It's a fine line and we do the best we can.
And THAT is the nitty-gritty of our new policy on names. Phew!