Hey Glenn,
We have some very young members at BFM. Many parents know what the BFM family stands for and trust that when their kids are hanging out with the BFM family a certain standard is being met.
The whole idea of the recruitment process is to see if the person wanting to be recruited is a good fit for BFM and BFM is a good fit for them. You could say, do they hold the same values.
The instant messaging features are the ones we have removed. This helps keep safe this personal info of the many members and guests here at BFM.
We have removed the instant chat options only, EG MSN and xfire. You still have the options to send PMs if you have the need.
Cheers
Slim